TERMS AND CONDITIONS OF RESIDENCE

Holme Manor provides spacious accommodation in a relaxed family atmosphere. The furnished bedrooms are large enough to allow some personal items to be brought in by residents, subject to the manager's discretion.

 Our care philosophy revolves around the following values: Independence, Rights, Privacy, Choice, Dignity, and Fulfilment.

 Whilst we are not a nursing home, we do give limited nursing care for the general health and comfort of our residents under the advice and instructions of the GP. There are no restrictions relating to sex, religion, etc., but prospective residents are assessed to ensure mutual compatibility. It is not our practice to ask residents who become frail and dependent to leave, unless prolonged medical and nursing care is necessary. In the event of unreasonable behaviour affecting the other residents, or non payment of fees, a resident may be asked to leave.

 Our fees are £433.00 per week at present, payable by the resident or their personal representative acting on their behalf, unless a separate written contract has been exchanged with Social Services, in which case the terms of that contract apply.

There may be discounts applied from time to time to the standard or other rate charged for care to reflect, for example, bulk purchasing of our services.

 Residents provide their own clothing, which, together with their personal possessions, are insured by us up to a limit of £500 per resident, after which further insurance becomes the responsibility of each resident. We can not take responsibility for valuables, unless they have been lodged with us for safe keeping.

 Our fees are monthly in advance and are subject to annual revision. This is quite inclusive and covers care, accommodation, food, and laundry. Provision of extra facilities, e.g. hairdressing, personal newspapers, etc. can be arranged at extra cost. These charges are liable to increase at short notice, as they are set by third party suppliers outside our control. One month's notice of any change of our fees is to be given, and one month's notice would be required from any resident wishing to vacate; however, the first month of a resident’s stay with us is regarded as a trial period. Temporary absence due to holidays, hospital admission, etc. is charged at the normal rate quoted above in accordance with DSS rules.

 Pets are allowed, subject to the manager's discretion. Smoking is only permitted in designated areas. The home is registered as a residential home by The Commission for Social Care Inspection who is responsible for ensuring that standards are maintained. Any difficulties or problems should be referred to the proprietor who will do his utmost to resolve them. In the unlikely event of agreement not being reached, residents can contact The Commission for Social Care Inspection, North Lancashire Area Office, 2^nd Floor, Unit 1, Tustin Court, Port Way, Preston, PR2 2YQ.  Tel: 01772 730100.

This contract is enforceable under English law, which provisions apply should their be a breach by either party.

I acknowledge receipt of a copy of this document and agree to its terms and conditions.

I have been offered, and accepted, residence in room number ……………….

Signature of resident or

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