TERMS
AND CONDITIONS OF RESIDENCE
Holme Manor provides spacious accommodation in a relaxed family atmosphere. The
furnished bedrooms are large enough to allow some personal items to be brought
in by residents, subject to the manager's discretion.
Our care philosophy revolves around the following values:
Independence, Rights, Privacy, Choice, Dignity, and Fulfilment.
Whilst we are not a nursing
home, we do give limited nursing care for the general health and comfort of our
residents under the advice and instructions of the GP. There are no
restrictions relating to sex, religion, etc., but prospective residents are
assessed to ensure mutual compatibility. It is not our practice to ask
residents who become frail and dependent to leave, unless prolonged medical and
nursing care is necessary. In the event of unreasonable behaviour affecting the
other residents, or non payment of fees, a resident may be asked to leave.
Our fees are £463.50 per week at present, payable by the resident
or their personal representative acting on their behalf, unless a separate
written contract has been exchanged with Social Services, in which case the
terms of that contract apply.
There may be discounts applied from time to time to the standard or
other rate charged for care to reflect, for example, bulk purchasing of our
services.
Residents provide their own
clothing, which, together with their personal possessions, are insured by us up
to a limit of £500 per resident, after which further insurance becomes the
responsibility of each resident. We can not take responsibility for valuables,
unless they have been lodged with us for safe keeping.
Our fees are monthly in advance and are subject to annual
revision. This is quite inclusive and covers care, accommodation, food, and
laundry. Provision of extra facilities, e.g. hairdressing, personal newspapers,
etc. can be arranged at extra cost. These charges are liable to increase at
short notice, as they are set by third party suppliers outside our control. One
month's notice of any change of our fees is to be given, and one month's notice
would be required from any resident wishing to vacate; however, the first month
of a resident’s stay with us is regarded as a trial period. Temporary absence
due to holidays, hospital admission, etc. is charged at the normal rate quoted
above in accordance with DSS rules.
Pets are allowed, subject to the manager's discretion. Smoking is
only permitted in designated areas. The home is registered as a residential
home by The Commission for Social Care Inspection who is responsible for
ensuring that standards are maintained. Any difficulties or problems should be
referred to the proprietor who will do his utmost to resolve them. In the
unlikely event of agreement not being reached, residents can contact Care Quality Commission, North Lancashire
Area Office, 2nd Floor, Unit 1, Tustin Court, Port Way, Preston, PR2
2YQ.
This contract is enforceable under English law, which provisions apply should
their be a breach by either party.
I acknowledge receipt of a
copy of this document and agree to its terms and conditions.
I have been offered, and
accepted, residence in room number ……………….
Signature of resident or
personal representative
...........................................................
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